It the shipping industry, safety has without question the highest priority. Working safely is primarily good for you and your employees. Less incidents means less casualties. In other words: there is less human suffering. Working safely is also beneficial for your organization. Your expenses of job-disabilities go down and you also have to spend less on fixing and repairing things.
One hundred percent safety is important for another reason: accountable 100% safety is part of the quality of your services. Your position in negotiations with your customer improves when you can present facts to support your claim of a safe work environment. This increases the confidence of your client that their precious cargo is in safe hands with you.
An example of accountability is a robust reporting of near misses. Robust means: crew that regularly take the initiative to report near misses. Using a proper reporting document and a structured follow up. Improvements as a result of a near miss are well documented. Those are tools you can use to demonstrate in a convincing manner that your people are working safely and that increases the chances of a sale.
It all begins with your crew. They are the managements’ eyes and ears on board. They observe a near miss or are involved in one. It’s up to them to report properly. That puts quite a strain on your crewmembers. They have to report factually, as soon as possible and within the framework of the reporting system. And there is the human factor: it is not easy to report something that you have done wrong or that you have seen done wrong by a colleague. Or the awareness of the fact that you just escaped sudden death because by sheer luck you were standing one meter further to the right.
This is why we developed a workshop Near Miss. In this workshop, your crewmembers are taught about the importance of reporting near misses. They work with your corporate documents. And we address the human factor, as described in the previous paragraph. This is an important step towards a robust system of near miss reporting.
If you want further information about our workshop ‘Near Miss’, please contact us by calling +31(0)10-2973938 or by sending an email to firstname.lastname@example.org.